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I had previously been happy with Horizon BCBSNJ, but that changed today. I thought I had cancelled my coverage on the Marketplace when I received coverage through my employer. Then I received a bill from Horizon. I called the Marketplace and they said that it had not...
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rollo2016
rollo2016

What!! You paid them??? Big mistake. You didn't owe it, so why in the world would you pay for something you don't owe?? Gullible out East, aren't you guys.

1.0
I liked
  • When they payed bills
#850956
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Another insurance company cheating their customers by playing Dr. Two different Dr's have tried to send me for a much needed MRI and Horizon BCBS has denied their requests and will only allow Mr to get a worthless contrast free CT scan. Not only is this test not going...
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2.0
#804756
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Oh I have almost the same one! but it has been since July 31,2015, Horizon BCBSNJ cancelled my wife's insurance because they entered her SS# in incorrectly! She had no health insurance until I filed 3 appeals with them all was covered out of pocket! Finally...
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2.1
I didn't like
  • Customer service
#798400
Reply to reviews
Not only is the insurance un-affordable with ridiculous deductibles, specialists are not covered, I must carry unnecessary maternity and pediatric dental care AND this is the second year that Blue Cross can't reconcile my payments. I took my complaint to the NJ...
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Wyckoff, New Jersey
#780402
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The incompetence of this insurance is just mind blowing. I spent at least one hour on the phone with a representative to have the name of my doctor changed. My initial doctor's choice was cancelled when the policy was renewed beginning of January 2016. Tried to modify...
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bobs2015
bobs2015

Horizon BC has had 2 large data breaches in the past 5 years, affecting some 840,000 subscribers. Thus, they indeed may have some "technical" problems as they attempt to secur...

#770971
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They tried to deny my claims, when I called to get them reviewed, they told me I had to send snail mail to get it readjusted...who sends snail mail any more?! Then when they did finally realize that my benefits do cover simple blood tests they readjusted after at...
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Anonymous
Ashly

Horizon blue cross/blue shield of NJ are the worst insurance I have ever felt with. They cancel my insurance back in Jan/20/16 for non payment/ I have money orders to prove it...

#751714
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1. On May 1, 2015, my husband went for a covered visit to Penta Hearing Care. Mei Gao, the audiologist is part of Penta Hearing Care which is covered by our husband/wife Horizon Advanced Silver plan. 2. On the same day, when Penta's receptionist called Horizon (Debbie,...
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#742642
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i had a small group policy thru my business and was in a horizon hsa with a $1226.26/month premium, a 5k deductible and 10k max out of pocket. i had a downturn in my business and could not afford the premium. i applied for obama care on 1-13-2015 and was told i...
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I didn't like
  • Billing practices
#704536
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tried to find a new doctor--used the website, list of doctors was not current or did not take new members; customer service was not helpful, kept referring me back to the website; lots of hours trying to find someone to help me; had to keep giving the same information...
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1.0
I didn't like
  • Lack of knowledge
  • Customer service
  • Call time
#625198
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I had a nut allergy that I had no prior knowledge of and I'm on my grandfathers insurance which happened to be this waste of space known as horizon. I accidentally ate said nut, not knowing that I would have an allergic reaction. I was put in the emergency room because...
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Anonymous
Anonymous

i currently work for company above, my job is to take insurance calls all day. withouth knowing your info, maybe u had a deduc to met? people get so pissed they have a deduc, ...

1.0
#621539
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