filters
state:
Show
city:
Show
category:
Show
product:
Show
They tried to deny my claims, when I called to get them reviewed, they told me I had to send snail mail to get it readjusted...who sends snail mail any more?! Then when they did finally realize that my benefits do cover simple blood tests they readjusted after at...
Read more
Anonymous
Ashly

Horizon blue cross/blue shield of NJ are the worst insurance I have ever felt with. They cancel my insurance back in Jan/20/16 for non payment/ I have money orders to prove it...

#751714
Reply to reviews
1. On May 1, 2015, my husband went for a covered visit to Penta Hearing Care. Mei Gao, the audiologist is part of Penta Hearing Care which is covered by our husband/wife Horizon Advanced Silver plan. 2. On the same day, when Penta's receptionist called Horizon (Debbie,...
Read more
#742642
Reply to reviews
i had a small group policy thru my business and was in a horizon hsa with a $1226.26/month premium, a 5k deductible and 10k max out of pocket. i had a downturn in my business and could not afford the premium. i applied for obama care on 1-13-2015 and was told i...
Read more
I didn't like
  • Billing practices
#704536
Reply to reviews
tried to find a new doctor--used the website, list of doctors was not current or did not take new members; customer service was not helpful, kept referring me back to the website; lots of hours trying to find someone to help me; had to keep giving the same information...
Read more
1.0
I didn't like
  • Customer service
  • Call time
  • Lack of knowledge
#625198
Reply to reviews
I had a nut allergy that I had no prior knowledge of and I'm on my grandfathers insurance which happened to be this waste of space known as horizon. I accidentally ate said nut, not knowing that I would have an allergic reaction. I was put in the emergency room because...
Read more
Anonymous
Anonymous

i currently work for company above, my job is to take insurance calls all day. withouth knowing your info, maybe u had a deduc to met? people get so pissed they have a deduc, ...

1.0
#621539
Reply to reviews
my son had back surgery for numbness in his leg and 2 herniated discs. Doctor did surgery and released his nerve when taking care of his herniated disc. Now Horizon Blue Cross won't pay the doctor after saying it was ok. But they'll pay for 2 years of therapy and drugs...
Read more
2.3
I liked
  • When they payed bills
I didn't like
  • When they deny claims
#612324
Reply to reviews
Horizon Bc is THE worst insurance company to deal with when speaking to their customer service reps. All of them are oversea reps from the phillipines and have no clue what they are talking about. They read from a script and are constantly putting you on long hold...
Read more
1.0
#610881
Reply to reviews
They keep denying me service, one minute they tell doctors I have not paid my monthly bill, then when I call in again c/s is telling me I've been paying the wrong amount for 4 months, this make no sense, I was denied service when home and got sick again, I tried to...
Read more
Anonymous
Anonymous

Contact the new jersey insurance commision

Anonymous
crystal

I think we should file a class action lawsuit against BCBS Association seeing how I am experiencing the same problems as most complainants on here. It is wrong how they deval...

#568628
Reply to reviews
MY NAME IS JASON AND I AM GETTIING TOGETHER A CLASS ACTION TO MAKE HORIZON PAY THE MEDICAL BILLS LIKE they are suppossed to. The company literally has no rules they follow and screw people time and time agAin. i have evidence and am compiling more. if i can get as...
Read more
#565224
Reply to reviews
CONTACT ME IF INTERESTED IN CLASS ACTION SUIT AGAINST HORIZON BC/BS OF NJ. THEY ARE COVERING OTHINGS. ITS GETTING WORSE IF WE DONT UNITE, ORGANIZE AND SUE FOR WHAT IS RIGHT WE WILL LOSE. THIS COMPANY IS A JOKE. IT SAYS WE ONLY GET $500 OF X RAY OR MRI DIAGNOSTIC...
Read more
Anonymous
Ellen Cantarow

Until January 1 2017 we had Medicare as our primary insurer and BCBS/NJ as our secondary one. All of our bills were paid promptly with no question. Then, on Ja 1 2017, New Jer...

#565216
Reply to reviews