Horizon Blue Cross Blue Shield Of New Jersey Phone Numbers and Emails

Toll-Free Number:

  • (800) 355-2583

Customer Service:

  • (800) 433-6825
    Dental Service
  • (800) 637-2997
    Horizon NJ Health - New enrollment
  • (800) 682-9090
    Horizon NJ Health – Members
  • (800) 365-2223
    Medicare - Members
  • (855) 477-2985
    Spanish
  • (800) 224-1234
  • (833) 876-3825

Report Fraud:

  • (800) 624-2048

Jobs/ Career:

  • (800) 624-5078

Sales/ Reservations:

  • (877) 234-1240
    Medicare

Technical Support:

  • (888) 777-5075

Horizon Blue Cross Blue Shield Of New Jersey Email:

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How to Contact Horizon Blue Cross Blue Shield Of New Jersey Customer Service?

Most Popular Number:

(800) 355-2583

What is the Horizon Blue Cross Blue Shield Of New Jersey (HBCBS) Phone Number?

To contact Horizon Blue Cross Blue Shield Customer Service, you can use their central customer service hotline at (800) 355-2583. If you need any help regarding dental issues, you can always contact the telephone hotline at (800) 433-6825. If you have any questions about NJ Horizon Health, the communication can be initiated via phone at (800) 682-909. It should be noted that these contact numbers are only available for some questions and working hours. It is recommended to call them during their usual business hours between Monday and Friday, 8 AM – 6 PM EST.

What is the Horizon Blue Cross Blue Shield Of New Jersey (HBCBS) Corporate Address?

The Horizon Blue Cross Blue Shield NJ Address is Three Penn Plaza East Newark, NJ 07105, USA. When writing, it is suggested that your member ID and contacts be included. This guarantees that the address is used effectively for speeding up a reply. If you write letters to this address, ensure that your communications are sent directly to the correct department and can be quickly answered by a customer service representative.

Can I Email Horizon Blue Cross Blue Shield Of New Jersey (HBCBS) Customer Service?

The corporation does not offer a direct, openly available email route for addressing customer service queries. Members possess the avenue to dispatch secure messages using the online member portal. You must access your account on Horizon Blue Cross Blue Shield's website to execute this. Following successful login, explore the "Support" or "Contact Us" segment, where opportunities to dispatch secure messages are available. This approach guarantees the confidentiality and security of your personal health details. The response timeframe may fluctuate, yet Horizon Customer Service endeavors to respond promptly to messages.

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Contact Information

Horizon Blue Cross Blue Shield Of New Jersey Website:

Horizon Blue Cross Blue Shield Of New Jersey Help Center:

Corporate Office Address:

Horizon Blue Cross Blue Shield of New Jersey
Three Penn Plaza East
Newark, New Jersey 07105
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 820,

Newark,

New Jersey 07101


Hours:

Monday - Friday: 8:00am - 6:00pm

More contact details

Horizon Blue Cross Blue Shield Of New Jersey Rating Based on 16 Reviews

Rating details

1.3
more details
Customer service
Product or Service Quality
Billing Practices
Reliability

Rating stats

Rating trend

Summary of Horizon Blue Cross Blue Shield Of New Jersey Customer Service Calls

29 TOTAL
CALLS
02:54 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Horizon Blue Cross Blue Shield Of New Jersey?

Product/ Service Question:

  • “Inactive insurance”
  • “I have y'all as a provider but i cant access my account”

Request for Information Question:

  • “Question o. my card”
  • “To check status of a check reissue from my HRA to St. Thomas Medical Partners.”

Activation/ Cancellation Question:

  • “Renew insurance”

Cards Question:

  • “Lost card”

Other Question:

  • “T1090”
  • “Prescription decline after authorization”
  • “Approval”

About

Related Companies

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Summary

Horizon Blue Cross Blue Shield of New Jersey has been on the market since 1932. The company is headquartered in Newark, NJ. It has satellite offices in Mt. Laurel, NJ, West Trenton, NJ, Wall, NJ and Ewing, NJ. Horizon Blue Cross Blue Shield of New Jersey is a part of a national network of 38 independent plans. It is a non-profit health service corporation, which provides health care coverage to over 3.2 million people throughout the state. As well it is the only plan licensed in the state of New Jersey. Horizon Healthcare Services, Inc. stands behind the name of Horizon Blue Cross Blue Shield of New Jersey.

Horizon Blue Cross Blue Shield Of New Jersey reviews and complaints

Horizon Blue Cross Blue Shield Of New Jersey is ranked 407 out of 1820 in Insurance category

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